Draft for review. Items in [square brackets] need confirming, and a lawyer should read this page before launch.
Delete your Travel Aid account
In the app
- Open Travel Aid and go to Settings.
- Under Account, tap Delete account.
- Tap Delete my account to confirm. Your account is deleted straight away.
Without the app
Email support@travelaid.app from the address you sign in with and ask us to delete your account. We'll confirm by email and delete it within [30] days.
What gets deleted
- Your sign-in account and email address
- Your passports, date of birth and profile
- Your saved and tracked visas
- Your work records and every payslip or document you uploaded
Nothing is kept afterwards, apart from what the law requires us to keep, such as [to be confirmed]. PDFs you exported and saved on your own phone stay on your phone.